Showcase · NGO edition

A safeguarding referral goes to the safeguarding lead only

A caseworker refers a concern. Only the safeguarding lead sees and decides it; while a high-severity incident is open, every action on the case waits for review.

Recorded 2026-10-27Synthetic dataLedger verified · 42 entries4 of 4 responses signature-checked

The situation

Safeguarding information must reach the right person quickly and nobody else.

What happened

The caseworker refers a concern to safeguarding

Caseworker

✓ Signed by the core

ngo.triage on BEN-0001 · purpose triage · tier 1 question: "caring duties at home" refer: true severity: "high"

OutcomeAwaiting reviewthread thr-bc7ead9def504b1aba2f

Search recordsSearchPassed✓ PII rescanccbc638b6a…
Query: “caring duties at home” · scope case · 1 passages
- [CN-1]CASE NOTE [CN-1] Case worker: Lio Brenn (synthetic) Home visit on 4 April 2099. The beneficiary reported missed school days because of caring duties at home. Follow-up agreed: referral to the education support programme and a further home visit in two weeks. Contact for the household: ⟦PHONE_SG:9686cb29f77fb756⟧.
Triage summaryModel draftPassed✓ PII rescan✓ Report verifier089fb0f906…
- Drafted by the extractive fallback (quotes sources) because no approved model was configured
- Observed under R-OBS-01
Triage summary: - Home visit on 4 April 2099. [CN-1] - The beneficiary reported missed school days because of caring duties at home. [CN-1] Drafted only from the passages above; a person must check it before use.
Waiting for a reviewerR-ESC-01
R-ESC-01: safeguarding.refer requires a reviewer before it runs

Ledger entries for this thread (7)

#	Entry	Outcome	Rules	Basis	Actor	Hash
29	SAFR disposition	Allowed		Within mandate, below all thresholds	ngo-triage-agent	25fde8226e…
30	Documents read	Read		search (case)	cw	2c8f5a3f88…
31	Result Gate	Passed		Result Gate: search	ngo-triage-agent	f63ce809d0…
32	SAFR disposition	Allowed, observed	R-OBS-01	R-OBS-01: model.triage_summary is flagged for monitoring	ngo-triage-agent	a447be1e09…
33	Result Gate	Passed		Result Gate: model	ngo-triage-agent	8f19cd55e5…
34	SAFR disposition	Escalated	R-ESC-01	R-ESC-01: safeguarding.refer requires a reviewer before it runs	ngo-triage-agent	1316632336…
35	Sent for review	Escalated	R-ESC-01	R-ESC-01: safeguarding.refer requires a reviewer before it runs	ngo-triage-agent	4d7292e3a6…

The programme lead's review queue

Programme lead

✓ Signed by the core

The referral is routed only to the safeguarding lead; it does not appear here.

GET /v1/escalations

Nothing in this queue.

The safeguarding lead approves the referral

Safeguarding lead

✓ Signed by the core

POST /v1/escalations/esc-b2e111aaa7394d56a3d5/decision { "decision": "approve", "reason": "Referral warranted" }

OutcomeCompletedthread thr-bc7ead9def504b1aba2f

Search recordsSearchPassed✓ PII rescanccbc638b6a…
Query: “caring duties at home” · scope case · 1 passages
- [CN-1]CASE NOTE [CN-1] Case worker: Lio Brenn (synthetic) Home visit on 4 April 2099. The beneficiary reported missed school days because of caring duties at home. Follow-up agreed: referral to the education support programme and a further home visit in two weeks. Contact for the household: ⟦PHONE_SG:9686cb29f77fb756⟧.
Triage summaryModel draftPassed✓ PII rescan✓ Report verifier089fb0f906…
- Drafted by the extractive fallback (quotes sources) because no approved model was configured
- Observed under R-OBS-01
Triage summary: - Home visit on 4 April 2099. [CN-1] - The beneficiary reported missed school days because of caring duties at home. [CN-1] Drafted only from the passages above; a person must check it before use.
Refersafeguarding.referPassed✓ PII rescan472a5ff420…
Incident id
sgi-e0342d404549438982e6
Severity
high
Status
open

Ledger entries for this thread (11)

#	Entry	Outcome	Rules	Basis	Actor	Hash
29	SAFR disposition	Allowed		Within mandate, below all thresholds	ngo-triage-agent	25fde8226e…
30	Documents read	Read		search (case)	cw	2c8f5a3f88…
31	Result Gate	Passed		Result Gate: search	ngo-triage-agent	f63ce809d0…
32	SAFR disposition	Allowed, observed	R-OBS-01	R-OBS-01: model.triage_summary is flagged for monitoring	ngo-triage-agent	a447be1e09…
33	Result Gate	Passed		Result Gate: model	ngo-triage-agent	8f19cd55e5…
34	SAFR disposition	Escalated	R-ESC-01	R-ESC-01: safeguarding.refer requires a reviewer before it runs	ngo-triage-agent	1316632336…
35	Sent for review	Escalated	R-ESC-01	R-ESC-01: safeguarding.refer requires a reviewer before it runs	ngo-triage-agent	4d7292e3a6…
36	Reviewer decision	Approved	R-ESC-01	Referral warranted	sglead	58eec78601…
37	SAFR disposition	Allowed		Within mandate, below all thresholds	ngo-triage-agent	dc71462e79…
38	Safeguarding referral	High		referral approved by the safeguarding lead	cw	20377c4522…
39	Result Gate	Passed		Result Gate: safeguarding.refer	ngo-triage-agent	6631f13777…

While the incident is open, every action waits for review

Caseworker

✓ Signed by the core

ngo.triage on BEN-0001 · purpose triage · tier 1 question: "school attendance"

OutcomeAwaiting reviewthread thr-cf33a0f46de34ccc9079

Waiting for a reviewerR-NGO-02
R-NGO-02: an open high-severity safeguarding incident on this case

Ledger entries for this thread (2)

#	Entry	Outcome	Rules	Basis	Actor	Hash
41	SAFR disposition	Escalated	R-NGO-02	R-NGO-02: an open high-severity safeguarding incident on this case	ngo-triage-agent	d7dfd935c1…
42	Sent for review	Escalated	R-NGO-02	R-NGO-02: an open high-severity safeguarding incident on this case	ngo-triage-agent	97cbdef112…

The outcome

The referral reaches the safeguarding lead, not the programme lead. After approval, the next triage on the case escalates under R-NGO-02.

Controls shown

Reviewer routingSafeguarding referrals route to the safeguarding lead role on the case.

R-NGO-02An open high-severity incident escalates every action on the case.

Safeguarding groupRestricted documents are visible only to the group's members.